Card features include:
- Discounts at various trade or service facilities worldwide
- Access to more than 1,200 airport business lounges is available. Visa Premium cardholders receive their first visit as a complimentary gift. After the first visit, cardholders can continue to use the lounges if they have made transactions totaling at least 1,500 GEL on their card within the 35 days prior to the visit. If this condition is met, Visa Platinum cardholders can visit the lounge up to 6 times per year. Information about visit limits and lounge availability can be checked using the Visa Airport Companion app. If a Visa Platinum cardholder has transactions totaling 5,000 GEL within 35 days before visiting the lounge, they will be able to visit the lounge an unlimited number of times.
- High withdrawal and spending limits
- SMS notifications for card transactions
- Transfer capability to any Terabank card via ATM for Terabank cardholders
- Security services for card operations
- Access to credit limit (overdraft)
- Accumulation of Tera Points
Terms
- Tailored rates for VIP customers
- Personalized credit limits
- Premium services available globally
| Card validity | 2 year |
| Annual service fee | GEL 250 |
| Card upgrade (due to loss/damage) | GEL 250 |
| Swift card issuance fee | Cost of the card + GEL 30 |
| Minimum balance | Not requested |
| Multi-currency account |
GEL / USD / EUR / GBP |
|
Service fee for the amounts transferred from the internet sites, or the refunded amounts from the operations performed through terminals abroad |
2% |
| Fee for change of the daily limit of cash withdrawal from ATM (maximal term is 1 month) |
GEL 5 |
| Pin code recovery fee |
GEL 5 |
| Contactless operation | GEL 100 |
|---|---|
| Cash withdrawal from ATM | GEL 15 000 or its equivalent |
| Cash withdrawal at Terabank's branch | Unlimited |
| Settlement | GEL 50 000 or its equivalent |
| From another bank | GEL 100 000 or its equivalent |
| Cash withdrawal in GEL from Terabank’s branch | 0.40% min. GEL 0.5 |
| Cash withdrawal in foreign currency from Terabank’s branch | 0.60% min. GEL 1 |
| Cash withdrawal from Terabank's ATM | 0.2% min. GEL 0.6 |
| POS terminal settlement fee | 0% |
| Cash withdrawal from the partner bank's ATM* | 0.2% min. GEL 0.6 |
| Cash withdrawal from the partner bank's counter* | 0.6% min. GEL 0.6 |
| Fee for each card transaction appeal** | USD 15 |
| Cash withdrawal from another bank's counter | 2.5% min. USD 3.5 |
| Transfer funds to a Terabank card using a Terabank ATM | 0.1% min. GEL 0.5 |
| Card payment fee | 0% |
| Adding the card to the local stop-list | Free |
| Adding the card to the international stop-list (for a duration of 2 weeks) | USD 40 |
| Withdraw cash using a debit card from any other bank's ATM (domestic and international)*** | 2% min. USD 3.5 |
|
Currency conversion fee for transactions made in a currency other than the card account's currency |
3% |
After October 1st, the conditions for lounge access will change for all Visa Premium cardholders. Specifically, users will be able to enter the lounge by downloading the Visa Airport Companion app. (App Store, Google Play) According to the new lounge access conditions:
- Visa Premium cardholders will receive their first visit as a gift, regardless of how many visits were used during the year 2024 (from January 1 to September 30).
- After the first visit, Visa Premium cardholders will be able to access lounges if, within the 35 days prior to the visit, they have made transactions totaling at least 1,500 GEL on their card. (This applies only to transactions made via POS terminals and e-commerce; ATM transactions are excluded.) If this condition is met, Visa Platinum cardholders can visit the lounge up to 6 times per year, while Visa Infinite cardholders have unlimited access.
- If a Visa Platinum cardholder has transactions totaling 5,000 GEL within 35 days before a lounge visit, they will be able to visit the lounge an unlimited number of times.
- Before each visit, the system will automatically check the transaction amount and determine the number of available visits.
In the Explore section of the app, you can browse available lounges by selecting the desired country and airport. A quick link on the main page will redirect you to the list of lounges.
Yes, you can enter the lounge with guests, but they must be traveling on the same flight as you. If a free guest visit is not available, you can invite guests and pay $32 per person per visit. The amount will be debited directly from your registered Visa card.
If the lounge is full, you will not be able to enter. You can use the Visa Airport Companion (VAC) app to check the availability of other lounges. For additional questions, you can contact the app support team through the contact link in the Help section.
In the Membership section of the app, you can view how many free visits are included with your membership. This information is available on both the home page and in the Membership section.
As of October 1, 2024, your Priority Pass or LoungeKey memberships will no longer be valid. You must register with the Visa Airport Companion app to access the lounges.
To enter the lounge, present your membership QR code to a lounge employee. If you have remaining visits, one visit will automatically be deducted when you enter. If no free visits are available, $32 will be charged to your registered Visa card. The membership QR code can be accessed via the Membership button on the app's main page.
No, you can only enter the lounge using the Visa Airport Companion mobile app by presenting your membership QR code to a lounge employee.
If you encounter a problem during registration, contact customer support via the contact link in the Help section on the registration page. If you're already registered but can't access your account, use the Forgot Password function. If you're still unable to log in, contact the Customer Support Center via the contact link in the Help section on the login page.
