Travel Insurance
Travel comfortably and securely with the assistance of our insurance service.
Your insurance will be automatically activated if, before the start of your trip:
- You purchase round-trip tickets with a Visa premium card;
- You book and pay for accommodation with a Visa premium card;
- You pay for both tickets and accommodation with a Visa premium card.
If you are temporarily residing abroad and traveling to a country other than your temporary residence, your insurance will be automatically activated if, before the start of your trip:
- You possess relevant documents confirming refugee status or temporary protection abroad;
- You purchase return tickets to and from your country of permanent residence with a Visa premium card, or pay for accommodation with a Visa premium card and purchase round-trip air tickets using another method, or pay for a tour.
When you travel within your country of permanent residence*, your insurance will automatically be activated if:
- You pre-book at least 2 nights of accommodation that is at least 100 km away from your home with your Visa premium card.
More information: Travel Insurance
Insurance Benefits
In case of trip cancellation or curtailment, you may request compensation if:
- Sudden illness, injury, or death of the cardholder or a close relative;
- Mandatory quarantine of an infected person (personal quarantine);
- Complications of pregnancy due to previous medical history (if they arose after booking the travel).
- Reimbursement of airport taxes, fees, and charges;
- Trip cancellation due to pre-existing illnesses;
- Travel expenses paid with miles, bonuses, points, or other non-cash means;
- Trip cancellation due to lack of passport, expired passport, or visa.
Conditions to receive compensation for flight delay:
- The flight was delayed for 4 hours or more;
- You checked in for the flight;
- You have an official document from the airline confirming the flight delay.
Conditions for receiving compensation for baggage delay:
- Baggage was delayed by 4 hours or more
- You have an official document from the airline confirming the baggage delay
- Loss due to delay, confiscation, or detention by customs or other authorities
- Requirements related to baggage carried as cargo or specified in the waybill
Conditions for receiving compensation for a missed flight:
- Delayed at your departure location due to a breakdown or accident of the vehicle you were traveling in;
- The public transport you used was delayed.
- Proof of all additional expenses incurred by the cardholder;
- Official letter confirming the actual disruption of public transport;
- Accident certificate (if applicable).
Trips are not insured if:
- Traveling against doctor's advice;
- Traveling for medical treatment or consultation;
- You have undiagnosed symptoms that require further treatment or investigation;
- At the time of booking the trip, you are aware of reasons that could lead to cancellation or disruption of the trip;
- The primary purpose of the trip is participation in sports events as an athlete;
- A partner or child is traveling without the cardholder.
