Lounge Key
Enjoy access to over 1,200 airport business lounges with your Visa Platinum and Visa Infinite cards
After October 1st, the conditions for lounge access will change for all Visa Premium cardholders. Specifically, users will be able to enter the lounge by downloading the Visa Airport Companion app. (App Store, Google Play) According to the new lounge access conditions:
- Visa Premium cardholders will receive their first visit as a gift, regardless of how many visits were used during the year 2024 (from January 1 to September 30).
- After the first visit, Visa Premium cardholders will be able to access lounges if, within the 35 days prior to the visit, they have made transactions totaling at least 1,500 GEL on their card. (This applies only to transactions made via POS terminals and e-commerce; ATM transactions are excluded.) If this condition is met, Visa Platinum cardholders can visit the lounge up to 6 times per year, while Visa Infinite cardholders have unlimited access.
- If a Visa Platinum cardholder has transactions totaling 5,000 GEL within 35 days before a lounge visit, they will be able to visit the lounge an unlimited number of times.
- Before each visit, the system will automatically check the transaction amount and determine the number of available visits.
- You can also check your available visit limits before heading to the lounge using the Visa Airport Companion app.
*Over 1 200 airport business lounges are serviced by DRAGONPASS.
In the Explore section of the app, you can browse available lounges by selecting the desired country and airport. A quick link on the main page will redirect you to the list of lounges.
Yes, you can enter the lounge with guests, but they must be traveling on the same flight as you. If a free guest visit is not available, you can invite guests and pay $32 per person per visit. The amount will be debited directly from your registered Visa card.
If the lounge is full, you will not be able to enter. You can use the Visa Airport Companion (VAC) app to check the availability of other lounges. For additional questions, you can contact the app support team through the contact link in the Help section.
In the Membership section of the app, you can view how many free visits are included with your membership. This information is available on both the home page and in the Membership section.
As of October 1, 2024, your Priority Pass or LoungeKey memberships will no longer be valid. You must register with the Visa Airport Companion app to access the lounges.
To enter the lounge, present your membership QR code to a lounge employee. If you have remaining visits, one visit will automatically be deducted when you enter. If no free visits are available, $32 will be charged to your registered Visa card. The membership QR code can be accessed via the Membership button on the app's main page.
No, you can only enter the lounge using the Visa Airport Companion mobile app by presenting your membership QR code to a lounge employee.
If you encounter a problem during registration, contact customer support via the contact link in the Help section on the registration page. If you're already registered but can't access your account, use the Forgot Password function. If you're still unable to log in, contact the Customer Support Center via the contact link in the Help section on the login page.
