Service Fees

From March 1, 2024, the standard service fees at Terabank will be changed. Follow the link and get detailed information about the new service fees - New Service Fees - New Service Fees

Tariff Packages

If you want to use several banking products at the same time, here is an offer for a combination of banking products to meet your needs.

Pay only the package fee and get the products/services included in it for free.


 

Tariff Packages

 

Terms and tariffs

CLASSIC Package

CLASSIC Package For Non-Residental Individuals

GOLD Package

PLATINUM Package

Standard Tariff

Monthly Fee

2 GEL

10 GEL

10 GEL

15 GEL

-

Annual Fee

19 GEL

100 GEL

90 GEL

140 GEL

-

SMS Service

Free

Free

Free

Free

1 GEL

Internet/mobile bank with DG pass service

Free

Free

Free

Free

1.5 GEL

Debit Card (Card Term - 2 Years)

Visa Classic / MC Standart - free

Visa Classic / MC Standart - Free

Visa Gold / MC Gold - free

Visa Platinum - free

Visa Classic / MC Standart -30 GEL,Visa Gold / MC Gold -100 GEL,Visa Platinum -250 GEL, Visa Infinite - free

Cash withdrawal from the Terabank ATM

0.2% min. 0.6 GEL

Standard

0%

 

0%

0.2% min. 0.60 GEL

Transfer to another bank in the national currency  in branch/service center

Standard

Standard

Standard

Up to 10 000 GEL  - 0,07%, From 0.5 up to 4 GEL;

From 10 000 up to 100 000 -0,07%, Max 10 GEL;

Above 100 000 GEL - 0,07%, Max 100 GEL.

Up to 1000 GEL - 2 GEL;

From 1000 up to 10 000 GEL - 4 GEL;

From 10 000 up to 100 000 GEL - 10 GEL;

Above 100 000 GEL - 100 GEL.

Transfer to another bank in the national currency via internet/mobile banking

Standard Standard Standard

Up to 10 000  - 0,07%, From 0.5 up to 2 GEL;

From 10 000 up to 100 000 GEL - 0%, 5 GEL;

Above 100 000 - 0%, From 10 - 50 GEL.

Up to 1000 GEL - 1 GEL;

From 1000 up to 10 000 GEL - 2 GEL;

From 10 000 up to 100 000 GEL - 5 GEL;

Above 100 000 GEL - 50 GEL.

Transfer to another bank in other currency

Standard

Standard

Standard

Standard

0.2%, min. 15 USD/20 EUR

Automatic utility transfers

Free

Free

Free

Free

1 GEL

Standing payment order

Free

Free

Free

Free

1 GEL

Issuing notice

Standard

Standard

Free

Free

Standard

Individual safe

Standard

-

Standard

Free - for 1 month

Small size  (29*50*8) - 25 GEL monthly; Average size  (29*50*18; 29*50*28) - 30 GEL montly

Accrual of interest on positive balance

-

-

-

Min. balance 1,000 units*

 

Open a current account

Free

Free

Free

Free

 

Current account service fee

Free

Free

Free

Free

 

Internet Banking/Mobile Banking (IB SMS)

Free

Free

Free

Free

 

Tariff Packages

 

Terms and tariffs

CLASSIC Package

GOLD Package

PLATINUM Package

Standard Tariff

Montly Fee

2 GEL

10 GEL

15 GEL

-

Annual Fee

19 GEL

90 GEL

140 GEL

-

SMS Service

Free

Free

Free

1 GEL

Internet/mobile bank with DG pass service

Free

Free

Free

1.5 GEL

Debit Card (Card Term - 2 Years)

Visa Classic / MC Standart - free

Visa Gold / MC Gold - free

Visa Platinum - free

Visa Classic / MC Standart -30 GEL,Visa Gold / MC Gold -100 GEL,Visa Platinum -250 GEL, Visa Infinite - free

Cash withdrawal from the Terabank ATM

0.2% min. 0.6 GEL

0%

 

0%

0.2% min. 0.60 GEL

Transfer to another bank in the national currency in branch/service center

Standard

Standard

Up to 10 000 GEL - 0,07%, From 0.5 up to 4 GEL;

From 10 000 up to 100 000 -0,07%, Max 10 GEL;

Above 100 000 GEL - 0,07%, Max 100 GEL.

Up to 1000 GEL - 2 GEL;

From 1000 up to 10 000 GEL - 4 GEL;

From 10 000 up to 100 000 GEL - 10 GEL;

Above 100 000 GEL - 100 GEL.

Transfer to another bank in the national currency via internet/mobile banking

Standard Standard

Up to 10 000  - 0,07%, From 0.5 up to 2 GEL;

From 10 000 up to 100 000 GEL - 0%, 5 GEL;

Above 100 000 - 0%, From 10 - 50 GEL.

Up to 1000 GEL - 1 GEL;

From 1000 up to 10 000 GEL - 2 GEL;

From 10 000 up to 100 000 GEL - 5 GEL;

Above 100 000 GEL - 50 GEL.

Transfer to another bank in other currency

Standard

Standard

Standard

0.2%, min. 15 USD/20 EUR

Automatic utility transfers

Free

Free

Free

1 GEL

Standing payment order

Free

Free

Free

1 GEL

Issuing notice

Standard

Free

Free

Standard

Individual safe

Standard

Standard

Free - for 1 month

Small size  (29*50*8) - 25 GEL monthly; Average size  (29*50*18; 29*50*28) - 30 GEL montly

Accrual of interest on positive balance

-

-

Min. balance 1,000 units*

 

Open a current account

Free

Free

Free

 

Current account service fee

Free

Free

Free

 

Internet Banking/Mobile Banking (IB SMS)

Free

Free

Free

 

*With a positive balance, the interest rate is determined in accordance with the terms of the savings account at the bank.

 

The "Platinum" rate package can be used by individuals who meet one of the following conditions:

  • Has a minimum monthly income of GEL 2,000 or its equivalent in the respective currency;
  • Has an open deposit of at least GEL 20,000 or its equivalent;
  • Has taken out a loan of at least USD 20,000 or its equivalent.

 

The tariff package can be changed from the low to high category and vice versa from the high to low category tariff package.

 

Cards issued within the tariff package
In case:

  • If the card issued within the tariff package is lost/damaged by the customer, the card will be issued at the standard rate (see service rates for plastic cards, Appendix #1); - at standard rate
  • the card issued within the tariff package will expire, but the customer will continue to use the tariff package, the card will be issued free of charge;
  • If the customer wants to make an additional card to the card issued within the tariff package - it will be made at the standard rate (see plastic card service rates, Appendix #1); - at the standard rate
  • If the client wants to receive the card issued within the tariff package on the same working day, the client must pay the urgent value fee (see service tariffs for plastic cards, Appendix N1).- Card value + GEL 30

 

  • Change of category of tariff packages
  • At the request of the customer, it is possible to change the tariff package, both from a lower to a higher one, and vice versa, from a higher to a lower category tariff package.
  • When the category of the tariff package is changed, a corresponding type of card is issued.
  • To change the category of the tariff package, the customer must make an application at the bank's branches;
  • After changing the category of the tariff package, the amount of its fee also changes, which corresponds to the new tariff package.
  • If the customer already has a card when purchasing a tariff package and its type does not correspond to the purchased tariff package, such a card will remain with the customer if desired until its expiration, which will be subject to the standard tariff (see service tariffs for plastic cards, Appendix #1).

 

Account opening and Service

Opening the Nominal owner account

Monthly fee for dormant account 

Account service fee for entrepreneurial individuals

GEL 10

GEL 5*

GEL 1 per month

*The mentioned fee from November 6, 2022 is GEL 5.

 

 

Transfers

Transfer within the system of Terabank

Free

Transfer to another bank in the national currency via internet/mobile banking

Up to 1000 GEL - 1 GEL;

From 1000 up to 10 000 GEL - 2 GEL;

From 10 000 up to 100 000 GEL - 5 GEL;

Above 100 000 GEL - 50 GEL.

Transfer to another bank in the national currency in branch/service center

Up to 1000 GEL - 2 GEL;

From 1000 up to 10 000 GEL - 4 GEL;

From 10 000 up to 100 000 GEL - 10 GEL;

Above 100 000 GEL - 100 GEL.

Transfer of amount to the other banks USD

0.2%, min.  USD 15, max. USD 500

Transfer of amount to the other banks in EURO and other currency  

0.2%, min.  EURO 20, max. EURO 500 (equivalent in relevant currency) 

Transfer of amount without opening an account to the other banks in national currency

Up to 1000 GEL - 2 GEL;

From 1000 up to 10 000 GEL - 4 GEL;

From 10 000 up to 100 000 GEL - 10 GEL;

Above 100 000 GEL - 100 GEL.

Transfer of amount without opening an account to the other banks in USD - legal entities***

0.2%, min. USD 20, max. USD 500 

Transfer of amount without opening an account to the other banks in EURO and foreign currency - legal entities***

0.2%, min. EURO 20 (equivalent in relevant currency); max. EURO 500 (equivalent in relevant currency)

Fast transfer to other banks - in national currency*

Up to 5,000 GEL - Fix. 1 GEL

From 5,000 GEL - Fix. 2 GEL

Transfer of amount  to the bank’s recipient’s account with the guarantee of full transfer of the amount     

35 USD

25.00 EUR

5.00 GBP

20.00 CHF

30.00 RUB

Making changes to the completed transfer

50 USD/EUR

Retrieving the transferred amount

50 USD/EUR

Cancellation of completed transfer

50 USD/EUR

Transfer through telephone number ** 

For the amount transferred up to 50 GEL - free

above 50 GEL - 1 GEL

 

*In the case of a fast transfer, if the transfer is made before 17:50 of the business day, the recipient will be charged the same day. The operation will be performed in 15 minutes.

**If another payment system/bank is involved in the payment operation, Terabank is not responsible for the additional fees imposed by them (if any), which must be paid by the client.

***Transfer limit 1500 GEL (or equivalent in foreign currency). Transfer above the mentioned limit is allowed only if the purpose of the operation is: payment of household tax, medical service tax or education fee or the recipient of the operation money is the state treasury or other state body.

 

Important information:

For the execution of the foreign currency payment order, it is necessary to present a document confirming the basis of settlement (agreement, invoice, etc.) if the amount to be transferred exceeds 100,000 (one hundred thousand) GEL equivalent in the currency under the NBG rate.

Based on international and local legal requirements, as well as the bank's internal policy, if necessary, the bank may request a document confirming the basis of settlement (agreement, invoice, etc.) and other information/documentation necessary for the study of the transaction, regardless of the amount.

 

Important information regarding the foreign currency transactions.

 

 

Encashment from the account

Withdrawal from the account within the limit of the existing cash balance (the amount deposited in cash by customer) 

0%*
Encashment from the account of nation currency (within the limit of transferred amount) 0.2%, min. GEL 0.5 
Encashment from the account of foreign currency (within the limit of transferred amount) 0.5%, min. GEL 1 in relevant currency

In case of cash pay-in to the account of a third person and cash withdrawal by the account-holder within one banking day, the commission is defined as follows:

Cash withdrawal from the account in GEL 0.1% of GEL 50,000 and more
Cash withdrawal from the account in foreign currency
0.25% of GEL 50,000 equivalent and more

 

*Date of validation of the above mentioned amendments is 15 November 2017.

 

Cash pay-in to the account

Cash pay-in to the account (national and foreign currency) Free
Russian Ruble pay-in to the account 3%

Please be informed that the changes apply to the following fee as of July 20, 2015:

Cash pay-in fee to the account of a micro-finance company for loan payment
1 unit (in the relevant currency) 
 

 

Currency conversion

Currency conversion As per the internal rate of the bank

Operations related to notes

Receipt-change of damaged foreign currency notes 3%

Automatic utility transfers for individuals and legal entities

Registration Free
Service GEL 1 per month
Transfer Free

Standing Order

Registration Free

Standing payment order service 

GEL 1 per month

Fee for cash pay-in through the swift payment terminal

Through the JSC “Nova Technology" 

2%

Through TBC PAY

1 GEL
Through TBC PAY in foreign currencies(USD,EUR) 2 GEL/equivalent

Through the existing terminal at the bank

free

Internet Bank/Mobile Bank

Internet Banking/Mobile Banking Registration (Application Fee) Free
Internet-bank with password 1.5 GEL (monthly)
Internet-bank with DG pass service GEL 5 per month
DG pass fee GEL 20 

Digipass loss/damage fee

GEL 40 

SMS service 

Registration Free
Service fee 1 GEL

Safe Deposit Services

Small-size safes  (29*50*8) GEL 25 per month
Medium-size safes   (29*50*18; 29*50*28) GEL 30 per month
Minimum term 1 month
Maximum term 12 months (with possibility of automatic prolongation)
Payment term Prepayment
Overdue fine 50% of the amount per overdue day
Fine on losing or damaging the key GEL 150

 

Banking Documents

Extract from account Free
Document duplicate issuance Free
Document restoration from archive GEL 10 
Statement issuance regarding the  balances at customer’s accounts (in Georgian) GEL 10 
Statement issuance regarding the  balances at customer’s accounts (in English) GEL 30
Statement on indebtedness   GEL 10 

Non-standard issuance (in Georgian and English)

Mortgage removing letter

GEL 10 

GEL 10 

Statement on loan approval   GEL 30 
Statement onTransfers GEL 30 

 

Escrow Service

Service fee 0,2% min. GEL 100

 

 

Other Bank Card Service Fees

Fee for cashing through another bank card through post-terminals in the bank branches

1.5%

Fee for cashing another country’s card from terabank ATMs

For every $100 - $1

For every 200 GEL - 2 GEL

 

 

Billing Payments

When performing an operation in a branch (depending on the provider)

Up to 1 GEL (depending on the provider)

When operating in remote channels

Up to 0,5 GEL (depending on the provider)

Application Form

Security Code