Remote Services

Development of convenient and secure remote services is among terabank’s top priorities. This is precisely why we continue to perfect our solutions and diversify respective communication channels.

Internet Banking


Multifunctional internet banking from terabank allows you to complete virtually any transaction remotely. You are bound to find its refined look and convenient interface extremely convenient and easy to use.
Internet banking allows you to:

  • Check your balance.
  • Control how much you spend and where or what you spend your money on.
  • Transfer funds—both locally and abroad.
  • Transfer funds to local accounts in local currency using only the mobile phone number of the recipient.
  • Transfer funds to a terabank account using a personal identification number.
  • Request and activate credit products.
  • Open a deposit account that suits your needs. 
  • Get insurance for both your debit and credit cards.
  • Exchange currency.
  • Complete payments.
  • Manage your loans.
  • Send and receive messages.

You may activate internet banking remotely without visiting the bank. All you have to do is register online via the following link: www.ebanking.ge/login

Mobile Banking


Our mobile banking app allows you to access virtually any service offered at our brick-and-mortar branches and via internet banking.
A modern look, convenient navigation and diverse services make the banking experience even more effortless and efficient. 
Mobile banking allows you to:

  • Check your balance.
  • Control how much you spend and where or what you spend your money on.
  • Transfer funds—both locally and abroad.
  • Set up automatic transfers.
  • Make payments via POS terminals without leaving mobile banking using Apple Pay.
  • Open a deposit account that suits your needs.
  • Request, replace and insure both debit and credit cards.
  • Exchange currency.
  • Complete payments.
  • Manage your loans.
  • Send and receive messages.

Mobile banking from terabank is accessible both through Android and iOS devices.
Android version: http://bit.ly/terabankmobileapp
iOS version: http://bit.ly/terabankmobile

SMS Service 

Our SMS service is one of the most popular remote tools among our customers, providing easy access to the following info:

  • Crediting or withdrawal of funds;
  • Remaining balance on your account;
  • Card expiration date;
  • Withdrawal/transfer of funds from your account;
  • Rejected or cancelled transactions;
  • Cash withdrawal from ATMs;
  • Payments made via POS terminals;
  • Loan payment due date;
  • Confirmation that your bank card has been issued.

You may also access the following services by texting 1016:

  • SMS alert with details about remaining balance on your current account (text: ‘A’) 
  • SMS alert with details about remaining balance on your card account (text: ‘B’)
  • SMS alert with details about official exchange rates (text: ‘C’)
  • Language change for your SMS alerts (text ‘L’ for Latin; text ‘G’ for Georgian)
     

Call Center


You may contact terabank’s call center anytime to request information or access our services with the help of customer service representatives.
The call center is a great way to get instant support for the following banking queries:

  • Check your balance.
  • Turnover on your current and card accounts.
  • Deposit maturity and amount.
  • Details about loans and the repayment schedule.
  • Details about ongoing promotions and respective terms.
  • Miscellaneous tips regarding a variety of banking products.

Our call center representatives will also assist you with the following:

  • Ordering cards.
  • Replacing PIN codes on existing cards.
  • Utility payments.
  • Cashless conversion.
  • Remittance withdrawal.
  • Blocking/activating cards.
  • SMS service activation.
  • Card security service activation.
  • Sending bank account details.
  • Internet banking activation and password changes.

The call center may be reached at 032 2 55 00 00; *5050 

Terabankpay.ge online payment portal


The portal allows you to make the following payments effortlessly and efficiently from the comfort of your home:

  • Utilities
  • Mobile network operators
  • Telecom and internet
  • Cable TV
  • Tuition
  • Insurance
  • Other

 
Automatic Transfer Service


Our automatic transfer service allows you to execute monthly transfers automatically by setting them up only once to designate the monthly date and amount.
You may use the automatic transfer service to pay utility bills, monthly service fees, insurance premium, tuition and more.
In order to use the automatic transfer service, you must have sufficient funds in your account.

Quick Pay Terminals


Quick pay terminals are a great way to 

  • Pay utility bills.
  • Make cash deposits.
  • Make loan payments.
  • Top up mobile balance.
  • Pay internet and TV service fees.
  • Pay tuition.


Tera Bot:  Personal Finance Assistant from terabank


Tera Bot is the first-ever finance assistant in Georgia. In addition to providing information about a variety of our services and banking transactions, Tera Bot also promises to help you manage your finances, evaluate your expenses and set up savings goals.
In order to contact Tera Bot, please click any of the following links:
wwww.terabank.ge/ge/1281  

www.facebook.com/terabotin/ 
You may view our remote service rates via the following link: www.terabank.ge/en/retail/service-fees
You may view terabank’s standard banking transaction terms for individuals here

 

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